Accessibility at Tides Laguna

The Tides Laguna Beach is committed to making our website usable by as many people as possible, including guests who browse with a screen reader, navigate by keyboard, or rely on magnification or captions. This page explains where we stand, what we know is still imperfect, and how to reach a person if the site gets in your way.

The standard we work to

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines are the benchmark used in most accessibility settlements in the United States, and they cover a wide range of recommendations for making web content more accessible.

Current status: partially conformant. That means most of the site meets the standard, and some parts do not yet. We would rather tell you exactly which parts than claim more than we can stand behind.

What we have done

In September 2026 we commissioned an independent audit of the site against WCAG 2.1 Level AA, covering every distinct page template. The audit combined automated testing with manual review by a person, because automated tools alone detect only a minority of accessibility problems. We have since remediated the issues it identified in the site’s code, including:

  • restoring the ability to zoom and enlarge text on mobile devices
  • giving every form field, link and button a name that assistive technology can announce
  • rebuilding the contact form with proper labels and removing an image CAPTCHA that could not be completed without sight
  • raising text and button contrast to meet the minimum ratio
  • making the keyboard focus indicator visible again throughout the site
  • adding a skip link and page landmarks so keyboard and screen reader users can bypass the header
  • adding a written description of the property layout to the Property Map page
  • adding text descriptions to the photographs on every room page and the Accommodations page

Accessible room

Room 105 is our accessible guest room. It is on the ground floor and has one King bed, a kitchenette with a mini fridge, microwave, toaster and Keurig, and a small patio. The bathroom has a roll-in shower with grab bars and a handheld showerhead, and the room has a smoke alarm with an LED strobe light. There is an accessible parking space directly in front of Room 105, and the route from parking to the room is step-free. Photos and room details are on the Room 105 page.

To reserve Room 105, please call us on 1.888.777.2107 and we will confirm availability and complete your booking at the same rate as online. If you have a question about the room or the property that this page does not answer, call and we will describe it to you.

Known limitations

We are aware of the following, and we are working on them rather than hoping you will not notice.

  • Online reservations. Our booking system is operated by a third-party provider on their own website, and we do not control its code. We have asked them for their accessibility conformance documentation. If any part of the booking process is difficult or impossible for you to use, please call us on 1.888.777.2107 and we will complete your reservation over the phone, at the same rates and with the same room choices available online.

Tell us if something does not work

If you run into a barrier on this site, we want to know. Please contact us:

Please tell us the page you were on and what you were trying to do. We aim to respond within three business days. If you need information from the site in another format, or need help completing a booking, we will help you directly.

How this site was assessed

This site was assessed by True Productions in September 2026 using a combination of automated testing and manual expert review, including keyboard-only navigation, screen reader testing with VoiceOver, and checks at mobile screen sizes and 200% zoom. Assessment covered every distinct page template on the site. The fixes were verified in October 2026.

This statement was prepared on 29 September 2026, last updated on 20 October 2026, and is reviewed at least annually, and after any significant change to the site.